Frequently Asked Questions
Common queries regarding hardware warranties, repair estimates, local Valley delivery, and store operations in Surkhet.
Store & Location
Q.Where is Krishna Electronics located in Surkhet?
Our main store and technical repair laboratory is situated at Birendranagar-6, Buddhapath, Surkhet, Nepal. You can visit us during business hours from Sunday to Friday.
Shipping & Delivery
Q.Do you deliver electronics and equipment outside Surkhet Valley?
Yes! We offer direct same-day/next-day local delivery across the Surkhet Valley and dispatch verified orders to Dailekh, Jajarkot, Jumla, Kalikot, Salyan, and across Karnali Province via reliable transport networks.
Services
Q.Do you provide on-site CCTV and Wi-Fi installation services?
Yes. Our experienced networking and surveillance engineers carry out site surveys, structured cabling, camera mounting, router configuration, and mobile app setup directly at your home, office, school, or business facility.
Warranty & Repairs
Q.What warranty is offered on electronics and repairs?
All brand-new laptops, networking hardware, and CCTV systems carry official manufacturer warranties (typically 1 to 2 years). Hardware repairs conducted in our laboratory come with dedicated service warranties.
Enterprise AMC
Q.How do Annual Maintenance Contracts (AMC) work for offices?
Under our AMC agreements, we perform monthly scheduled hardware cleanings, network optimization, preventative checkups, and provide priority on-call troubleshooting whenever any computer, printer, or network device faces issues.
Have a specific question not covered here?
Our technical team in Birendranagar-12 is ready to help you with personalized device guidance, network topologies, or price quotations.